Privacy Policy

Last updated: February 2026

1. Information We Collect

Account Information: Email address, display name, and encrypted password when you register.

Payment Information: Payment details are processed by our payment providers (Stripe). We do not store credit card numbers.

Usage Data: Case openings, transactions, login times, and IP addresses for security and fraud prevention.

2. How We Use Your Information

  • Provide and maintain the Keypora service
  • Process deposits and deliver game keys
  • Prevent fraud and abuse
  • Send important account notifications
  • Improve our service based on usage patterns

3. Information Sharing

We do not sell your personal data. We may share data with:

  • Payment processors (Stripe) to handle transactions
  • Email services for account notifications
  • Law enforcement if required by law

4. Data Security

Passwords are hashed using bcrypt. Sessions use encrypted JWT tokens. All connections use HTTPS encryption.

5. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used.

6. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request account and data deletion
  • Export: Download your data in a portable format

To exercise these rights, submit a request through our Support page.

7. Data Retention

We retain account data while your account is active. Transaction records are kept for legal and accounting purposes. You may request data deletion at any time.

8. Changes to This Policy

We may update this policy periodically. We will notify users of significant changes via email.

9. Contact

For privacy inquiries, please use our Support page or email contact@keypora.com.